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Privacy Statement and Policy 

Last Updated: August 2024

Privacy Statement and Policy 

ARTE Group, ARTE Consulting and any of its affiliates ("we," "us," or "our") is committed to protecting your privacy. This Privacy Statement and Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services. We operate in multiple jurisdictions, including the United Arab Emirates (UAE), France, Israel, and the United States. This policy applies to all visitors, users, and clients from these regions.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: Name, email address, phone number, job title, company name, and any other information you provide to us through forms, emails, or other interactions.

  • Technical Information: IP address, browser type, operating system, and information about your use of our website, such as pages visited and time spent.

  • Financial Information: Payment details and transaction history if you engage in paid services with us.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use your information for various purposes, including:

  • Service Delivery: To provide, manage, and improve our consulting services.

  • Communication: To respond to your inquiries, send updates, and provide customer support.

  • Marketing: To inform you about our services, promotions, and events that may interest you.

  • Compliance and Legal Obligations: To comply with legal requirements and regulations in the jurisdictions where we operate.

  • Security: To protect our website, systems, and data from unauthorized access, breaches, and other security threats.

3. How We Share Your Information

We may share your information with:

  • Affiliated Companies: Within our corporate group across different regions, including UAE, France, Israel, and the USA.

  • Service Providers: Third-party vendors who assist us with services such as payment processing, IT support, and marketing.

  • Legal Authorities: When required by law or to protect our legal rights or those of others.

  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business.

4. International Data Transfers

Given our global operations, your information may be transferred and stored in countries outside your own, including the UAE, France, Israel, and the USA. We ensure that such transfers are made in compliance with applicable data protection laws, including the use of appropriate safeguards.

5. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: The right to access and obtain a copy of your personal information.

  • Rectification: The right to request correction of inaccurate or incomplete information.

  • Erasure: The right to request deletion of your personal information, subject to certain legal obligations.

  • Objection: The right to object to certain processing activities, including direct marketing.

  • Data Portability: The right to receive your data in a structured, commonly used format and to transfer it to another controller.

To exercise any of these rights, please contact us at contact@arte-consulting.com

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Changes to This Policy

We may update this Privacy Statement and Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the date at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Statement and Policy or our data practices, please contact us at:

10. Compliance

This Privacy Statement and Policy is intended to comply with the data protection regulations applicable in the UAE, France, Israel, and the USA. If you are based in one of these regions, please note that specific provisions may apply based on local laws and regulations.

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